I deposited ETH from Wirex to Hotbit and the txn never arrived.
I contacted Hotbit support and they have told me that this constitutes a smart contract transfer, which they do not support.
I then received emails, supposedly from hotbit support asking me to send 0.3 ETH to an address, as a handling fee in order that they retrieve my funds.
This was confirmed by ‘admins’ on their telegram.
I don’t trust the email and I don’t trust these ‘admins’ either.
Apart from feeling very scammy, how would I know that a deposit from Wirex would be a smart contract transfer. I’ve used Wirex to deposit to many exchanges and never had an issue.
Anyone else come across this issue?